Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Back Bay to the Cape.
US Beauty Award August 2026 Spotlight Honors Verified TOP Salons Across the United States
The US Beauty Award announces seven Verified TOP Salon recipients for August 2026, recognizing beauty establishments across six states for their commitment to quality, craftsmanship and client care.
US Beauty Award Unveils High-Level Jury Panel to Strengthen Independent Beauty Standards
US Beauty Award has announced its High-Level Jury Panel, bringing together specialists across artistry, hospitality, customer psychology, brand strategy and salon operations to support an independent and professional evaluation framework.
Rough Handling, Excess Glue Under the Tips, and Payment Requested Before the Design Was Finished at Hannah Nails Spa
A customer of Hannah Nails Spa loved the atmosphere and the drinks, but described firm handling, a thick layer of glue under her tips, and a request to pay before the design was done. A look at what the visit can teach nail teams about technique, payment timing, and handoffs.
Beauty Nails & Spa in East Boston and the 'She Didn't Even Look' Crisis: When a Customer Brings a Reference, Asks for Nothing Perfect, and Still Pays $55 for a Manicure She Hates
A customer says she brought a manicure reference, did not expect perfection, but felt the technician did not take enough time to look at it before she paid $55 for a result she disliked.
US Beauty Award Spotlight (Part II): Celebrating the Vanguards of Innovation and Community Prestige
The US Beauty Award launches the second installment of its Spotlight Series, celebrating the 2025 visionaries who masterfully harmonized cutting-edge operational technology and profound local trust to achieve elite market distinction.
Turned Away From an Appointment Request 30 Minutes Before Closing at Da Vi Nails
A walk-in customer trying to book a future appointment at Da Vi Nails says she was turned away by a front desk worker who seemed distracted and unwilling to help. A look at what a short front desk interaction can cost a salon.
Lash and Brow Studios Boom Along Boston's South End Corridor
Eyelash extension and brow studios have opened rapidly along Boston's South End, reflecting a broader regional boom in specialized beauty microservices.
Uneven Polish, Skipped Cuticle Work, and a Dismissed Complaint at Cherry Nails
A customer says her manicure was rushed through, with cuticles left untouched and polish applied unevenly over old color. A look at what happens when a complaint gets brushed aside instead of addressed.
The 'Price Gouging' Crisis and Severe Medical Liability: When a Pedicure Ends in Surgery
An editorial bulletin examining pricing transparency, customer safety, and accountability in beauty services.