Section
Beauty & Wellness
Spas, self-care, and the wellness rituals trending from Back Bay to the Cape.
Cold Plunge and Contrast Therapy Studios Multiply Across Cambridge
Cold plunge and contrast therapy studios are opening across Cambridge as recovery-focused wellness treatments gain mainstream popularity.
Boutique Fitness Studios Multiply in Downtown Worcester
Boutique fitness studios offering specialized classes are opening across downtown Worcester as national franchise brands expand into the growing city.
Amherst Beauty Retailers Cater to Budget-Conscious Student Skincare Demand
Beauty retailers near the UMass Amherst campus are expanding affordable skincare offerings to meet growing student demand.
Northampton Yoga Studios Partner With Therapists on Trauma-Informed Movement Classes
Several yoga studios in Northampton are partnering with licensed therapists to offer trauma-informed movement classes for clients managing anxiety and PTSD.
Provincetown Spas Court Weekend Tourists With Off-Season Getaway Packages
Spas in Provincetown are introducing off-season weekend getaway packages aimed at attracting Boston visitors seeking a quieter Cape Cod retreat.
Technician Reuses Another Client's Towel and Trims Nails Too Short Without Asking at J&A Nails Salon Weymouth, Massachusetts
A first-time client says a technician reused another client's dirty towel, cut her nails back further than she wanted, and applied a dip manicure that peeled within a week. A look at what a cluttered, rushed visit can cost a salon's first impression.
Dirty Cuticle Clippers and an Unsanitary Tool Concern at Pastel Nail Studio
A client walked out after seeing what she described as dirty cuticle clippers taken from an opened bag and cleaned with leftover acetone before use. A look at proper tool hygiene, visible sanitation practices, and responding seriously when a client raises a cleanliness concern.
Natural Hair Salons Expand Across Boston as Client Demand Grows
Salons specializing in natural hair care are expanding across Boston neighborhoods, reflecting sustained growth in demand for texture-specific styling expertise.
The 'Mid-Service Eviction' Crisis and Technician Ego: When Annoyance Destroys Loyalty
A customer service bulletin examining professionalism, service recovery, and customer retention in beauty businesses.